FAQs

Ethically and sustainably in India, in partnership with family-run manufacturers who share our values of high-quality craftsmanship and supporting rural communities with fair employment.

Shop online 24/7 or through our growing network of women-led rural boutiques. See our stockists page for the full list.

Some items are limited edition, which means once they’re gone, well, they’re gone. If you see something you love, grab it while you can.

We only use 100% natural fibres, custom-dyed to echo the colours of the outback. Our linen is ethically sourced, chemical-free, and softens beautifully over time making it designed to go the distance from muddy paddocks to city streets.

Organic linen is better for you, the planet, and your wardrobe.

• No nasty chemicals meaning that it's grown without pesticides or synthetic fertilisers, so it’s safer for your skin and the farmers who grow it.
  
• Built to last. The nutrient-rich soil grows stronger flax fibres, meaning your linen will wear in beautifully instead of wearing out.
  
• Naturally breathable so that it keeps you cool in summer, cosy in winter, and comfortable year-round.
  
• Gentle on skin. Organic linen is hypoallergenic and soft enough for even the most sensitive wearers.
  
• Better for the planet as organic farming uses less water, promotes biodiversity, and reduces pollution.
  

When you choose organic linen, you’re choosing clothing that’s as kind to the earth as it is to you, and that’s the Outback Linen way.

Good linen is strong, low-fuss, and better with time. But give her a little TLC, and she’ll love you forever.

Here’s how to keep your Outback Linen looking and feeling like new:

1. Wash with kindness. Cold, gentle cycle or hand wash. No harsh stuff. Your linen’s already tough, she doesn’t need bleach.
2. Dry it soft. Flat in the shade is best, or hang it up where the sun won’t steal her colour. If you must tumble, low and slow wins the race.
3. Steam or press. A quick iron on low while it’s still a touch damp creates crisp lines, no fuss.
4. Store smart. Fold it up, keep it cool and out of the sun. Linen loves breathing room.

Linen will naturally crease, we call that character. But if you ever want it polished, a light press does the trick. Just don’t stress. This fabric was made to live in.

Each product page includes a size chart and fit notes. If you’re unsure, email us for personalised advice.

We offer free exchanges for incorrect sizing (within Australia). If we can’t find the right size for you, we’ll issue a store credit.

Our warehouse is in Yeppoon, QLD, and we dispatch orders the next business day.

Australia: Free next-day shipping on orders over $199. Orders under $199 ship for a flat rate of $10 (standard) or $15 (express).

International: Calculated at checkout.

Yes! We ship worldwide with the rates calculated at checkout.

We're so sorry that it doesn't fit or you've changed your mind. Be sure to let us know within 48 hours of receiving the item and fill in this form.

Then you'll need to send back your goods in unused condition with tags attached in the envelope with postage slip provided or send to:

Po Box 1135, Yeppoon QLD 4703

For more information, refer to our policy.

We accept returns for exchange or store credit where contact is made within 48 hours of your receipt of the item (conditions apply). Items must be in original condition, unworn, and with tags attached. We do not offer refunds for change of mind or incorrect size unless an item is faulty.

You can view our policy here.

The customer is responsible for return postage unless the item is faulty.

Once we receive your item, please allow 5–7 business days for your store credit or exchange to be processed.

Email us at hello@outbacklinen.co with photos and your order number. if your claim is approved, we'll cover all return postage and send a replacement or refund.

We're more than a clothing brand. We're a community of women who wear the linen, share the low, and celebrate life in style. If you want to be a part, we'd love to have you!

Yes, we do. Our Outback Linen Lovers VIP group is where all the love happens. With early access to new collections and sales, VIP-only offers and discounts, behind-the-scenes peeks and styling tips, and a space to connect with others who love Outback Linen as much as you do.

Join here.

A Brand Ambassador is someone who genuinely loves Outback Linen and shares that love with their own community, whether that’s on social media, in real life, or both. You’ll get a unique link or code to share, and every time someone shops through it, you earn commission.

It’s about more than just sales. It’s about representing the Outback Linen lifestyle: slow fashion, conscious choices, and pieces made to last.

Because it’s the easiest (and most stylish) way to share something you love and earn from it. As an Outback Linen Brand Ambassador, you’ll:

• Earn 10% commission on every sale you refer.
  
• Have a 90-day cookie window, so even if someone buys later, you still get credit.
  
• Get access to exclusive promo images, videos, and support to help you share.
  
• Join a community of women who live and breathe Outback Linen.
  
• Start straight away. No joining fee, no hidden catches.
  

If you already love our pieces, this is just a way to turn your linen obsession into rewards.

Join here.

Sign up here. Once approved, you’ll receive your unique affiliate link to share on social media, email, or your website.

1. Sign up for free.
2. Earn points every time you shop, follow us, or join our VIP channels.
3. Redeem points for exclusive discounts and rewards.

Learn more about the rewards program here.

You earn 1 point for every $1 spent. You can also earn points by leaving a review, following us on TikTok, or referring a friend.

You can view all the ways to earn points here.

Sign in and then at checkout, you can redeem $10, $20, or $40 off your order.